Vox Screen Software Refund Policy
Thank you for choosing Vox Screen! We strive to ensure you have a satisfactory experience with our application. However, if you are not entirely satisfied with your purchase, we’re here to help.
Refund Policy
1. Eligibility for Refund
- You are eligible for a full refund if you request it within 7 days of your purchase date.
- Refunds are only available for the first-time purchase of the Vox Screen application. Renewals and subscription fees beyond the initial purchase are non-refundable.
2. How to Request a Refund To request a refund:
- Email our support team at support@voxscreen.com.
- Include your order number, purchase date, and a brief explanation of why you are requesting a refund.
- Ensure your request is within the 7-day refund window.
3. Processing Refunds
- Once we receive your refund request, our team will review it and notify you of the status within 2 business days.
- If your refund is approved, the amount will be credited back to your original method of payment within 5-7 business days. Processing times may vary depending on your payment provider.
4. Conditions
- Refunds are only issued for the cost of the application. Any associated fees (e.g., bank charges, taxes) are non-refundable.
- Refunds will not be provided for issues related to device compatibility, improper use, or any circumstances beyond our control.
5. Non-Refundable Situations
- Requests made after the 7-day window.
- Second-time or subsequent purchases of Vox Screen.
- Purchases made through unauthorized sellers or third-party platforms not affiliated with Vox Screen.
6. Support and Assistance We are committed to providing excellent customer support. If you encounter any issues or have questions about the application, please contact us at support@voxscreen.com before requesting a refund. Our team is here to assist you and ensure you have the best experience possible.
Thank you for choosing Vox Screen. We appreciate your understanding and cooperation.